Who Are We?

Business owner Jennifer Smith believes in providing a fantastic service for all clients – her background in both legal and academia means that she understands the need for efficient, confidential and highly accurate work.

Based in Swansea, South Wales, we offer a professional and reliable service. Underline Transcription specialises in the swift, accurate and flexible transcription of audio and copy typing service for legal, academic and professional businesses.

If your secretary is on annual leave, you have a backlog or you have an excess work load, let us help! Our bespoke professional service caters for all needs, no matter how lengthy and complex the dictation.

Meet the Team

Jennifer Smith

Based in Swansea, with an extensive background in legal, academic and HR transcription Jennifer has two children aged 4 and 2. She has a great belief in helping people who have been out of the workplace, for whatever reason, and who want to work around their existing commitments use their already existing skill set to do so.


Joanne Cormack

Joanne has had an eclectic administrative background, working many years for the Police taking 999 calls, to then running a small Copyright Office for an Examining Board, to transcribing as a Medical Secretary. But her most important job has been being a Mum, and also supporting her husband who is in the forces, which is a job in itself!! She says ‘Working for Underline Transcription has given me the flexibility to get back in the workplace, making the best of my skills, yet still enabling me to still be there for my family as well as learning about all sorts of different things as I type!!’


Corrine Lovatt

With over 30 years experience as a PA, secretary and in general administration, Corrine is an excellent audio typist and prides herself on accuracy.


Alaw Ebrill Pari

I am a bi-lingual Welsh and English speaker. I have a degree in Law from Aberystwyth University and I am currently studying the Legal Practice Course at the College of Law, Chester.